Lower Falls Wine Company has been committed to giving our customers the best service possible for over seventy five years. Lower Falls Wine will gladly accept returns of unopened (and unrefrigerated) wine and liquor bottles which are suitable for resale, no questions asked with proof of purchase for ninety days from date of purchase. Beer cannot be returned.
Due to the inherent nature of wine, the occasional "off" bottle does turn up. Refunds or replacements for flawed (corked or "off") bottles will be made on a case by case basis, with proof of purchase for ninety days from date of purchase.
Clients who purchase sealed cases are encouraged to open and inspect their purchase.
Please bear in mind wine is living and thus quite sensitive to temperature extremes, please use the upmost care when transporting and storing wine.